Deaks Music Law respects your privacy and is committed to protecting your personal data. This privacy notice aims to give you information on how Deaks Music Law collects and processes your personal data through your use of this website, including any data you may provide through this website when you make an enquiry, purchase a service or sign up to our newsletter.
This version was last updated on 24th May 2018. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Please use the Glossary to understand the meaning of some of the terms used in this privacy notice.
1. WHO WE ARE
If you have any questions about this privacy notice, please contact us using the details set out below.
Full name of legal entity: Helen Deakin t/a Deaks Music Law
Contact: Helen Deakin
Email address: firstname.lastname@example.org
Trading/Postal address: 146 Sunrise Avenue, Chelmsford, Essex CM1 4JR
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
This Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
2. WHAT INFORMATION DO WE COLLECT ABOUT YOU?
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- “Identity Data”includes name, title, date of birth, gender, personal identification information and any further personal information as may be required as part of the service provided or which you share through our Website
- “Contact Data”includes billing address, contact address, email address and telephone numbers.
- “Financial Data”includes bank account details.
- “Transaction Data”includes details about payments to and from you and other details of services you have purchased from us.
- “Technical Data”includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website
- “Marketing and Communications Data” includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
3. HOW IS YOUR PERSONAL INFORMATION COLLECTED?
We use different methods to collect data from and about you including through:
- Direct interactions.You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- make an enquiry via our website;
- apply for our services;
- subscribe to our service or publications;
- information you may provide via our social media platforms; or
- request marketing to be sent to you.
- Automated technologies or interactions.As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
- Third parties.We may receive personal data about you from various third parties as set out in the Glossary below:Technical Data from the following parties:
analytics providers; and
search information providers.
- Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
4. HOW WILL WE USE THE INFORMATION?
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by Contacting us.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please Contact us.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Note that we may process your personal data for more than one Legal Purpose (see Glossary below) depending on the specific purpose for which we are using your data.
We use the data collected from you for the purposes listed below.
Purposes for processing data
- To register you as a new customer and conduct checks to verify your identity
- Data: Identity and Contact
- Legal Purpose: Performance of a contract with you
- To provide our legal services to you
- Data: Identity, Contact, Financial, and Marketing and Communications
- Legal Purpose: Performance of a contract with you
- To process and deliver the services to you including:
- Manage payments, fees and charges
- Collect and recover money owed to us
- Data: Identity, Contract, Financial, Transaction, and Marketing and Communications
- Legal Purpose: 1. Performance of a contract with you 2. Necessary for our legitimate interests (to recover debts due to us)
- To manage our relationship with you which will include:
- Asking you to leave a review or take a survey
- Data: Identity, Contact, and Marketing and Communications
- Legal Purpose: 1. Performance of a contract with you 2. Necessary to comply with a legal obligation 3. Necessary for our legitimate interests (to keep our records updated and to study how customers use our services)
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
- ata: Identity, Contact, Technical
- Legal Purpose: 1. Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) 2. ecessary to comply with a legal obligation
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
- Data: Identity, Contact and Marketing and Communications, and Technical
- Legal Purpose: 1. Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) 2. To use data analytics to improve our website, products/services, marketing, customer relationships and experience.
- To make suggestions and recommendations to you about goods or services that may be of interest to you
- ata: Identity, Contact and Technical
- Legal Purpose: Necessary for our legitimate interests (to develop our products/services and grow our business)
- To allow selected and relevant third parties to contact you directly. We will ask for your consent each time, before passing on your details and will not do so unless your consent is given
- Data: dentity, Contact, and Marketing and Communications
- Legal Purpose: Necessary for our legitimate interests or those of a third party (to develop our products/services and grow and promote our business)
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
PROMOTIONAL OFFERS FROM US
We may use your Identity, Contact, and Technical information to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any company outside the Deaks Music Law group of companies for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by Contacting usat any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, service experience or other transactions.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
- Third Parties as set out in the Glossary.
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. INTERNATIONAL TRANSFERS
We do not transfer your personal data outside the European Economic Area (EEA).
7. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We will retain such personal data for the life of your contractual arrangement with us and for a period of seven years after your relationship with us has ended. We may however, be required to retain personal data for a longer period to comply with regulatory and legislative requirements.
9. YOUR LEGAL RIGHTS
Under certain circumstances, you have the following rights under Data Protection Laws in relation to your personal data:
- Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information, which override your rights and freedoms.
- Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please Contact us.
- “Legitimate Interest”means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by Contacting us
- “Performance of Contract”means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
- “Comply with a legal or regulatory obligation”means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
- Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
- HM Revenue & Customs, regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.
- Web Hosting: Squarespace
- Affilate/Partner for business introductions: Neu Music